Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

United States: 5–10 business days

Canada: 7–14 business days

Europe: 5–12 business days

Other International: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs, and carrier delays.

Shipping costs are calculated at checkout based on your location and the items in your order.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.

Once your order has shipped, you will receive a tracking number by email.

You can use the tracking number to follow your package through the carrier’s website.

Please allow 24–48 hours for tracking information to update after shipment.

While we do our best to ensure timely delivery, Cozelt is not responsible for delays caused by:

Please make sure your shipping address is correct before completing your order.

If you realize that your address is incorrect, contact us as soon as possible at cozelt.shop@gmail.com .

Once an order has shipped, we may not be able to change the delivery address.

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

These fees are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

If you have any questions about your order or shipping, please contact us at cozelt.shop@gmail.com .

We’re always happy to help.