Shipping policy
Shipping Policy
At Cozelt, we want your order to arrive safely and smoothly. Please review the information below regarding processing and shipping.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
During holidays, promotions, or periods of high order volume, processing may take a little longer.
Shipping Times
Once your order has been processed, estimated delivery times are:
United States: 5–10 business days
Europe: 5–10 business days
Rest of the world: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier issues, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
If free shipping is available for a specific promotion or order, the applicable offer will be shown at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information when available.
You can use the tracking number to follow your package's delivery progress.
Delivery Delays
Cozelt is not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, weather conditions, or other circumstances beyond our control.
If your package appears to be significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
If you notice an incorrect address after placing your order, contact us as soon as possible at cozelt.shop@gmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
International Orders
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
Any applicable customs fees or import taxes are the responsibility of the customer.
Need Help With Your Order?
If you have any questions about your shipment, please contact us at:
We will be happy to help.